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Reload Thread: Your packing, horrible. Please improve in the future..

  1. #16
    JL Audio's Avatar
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    Re: Your packing, horrible. Please improve in the future..

    Quote Originally Posted by SonicHD View Post
    Extremely sorry for this. That is not the level of professional packaging we offer to our customers. Please PM me with your account info so we can help you out.
    Just a quick update:
    Sonic HD -
    Last Activity
    4 Days Ago

    I sent info on the 19th as you requested.. haven't heard anything from you at all. I even asked you to reply showing you got the pm "please let me know you got this and such.. "


    Thanks for... well " nothing " ? lol.. it's little stuff like this that bothers me about companies.. " we don't offer ****** packaging like that to our customers, let me take care of you " .. then that's it. because you say something doesn't mean it just happens. I try to buy as much as I can from sonic because they always work with me on items and try to accommodate what I need with what they offer.. but really.

    disappointed.



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  3. #17
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    Re: Your packing, horrible. Please improve in the future..

    I know who i'm NOT buying big items from..smhGood luck getting it sorted out J.



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    Re: Your packing, horrible. Please improve in the future..

    But were the items actually damaged?



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  5. #19
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    Re: Your packing, horrible. Please improve in the future..

    Quote Originally Posted by SounDrive View Post
    But were the items actually damaged?
    The plastic on one was a little roughed up they are ok.. thats not the point.. as a business dont offer help and not follow up on it. ****** way to run somethng.



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  6. #20
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    Re: Your packing, horrible. Please improve in the future..

    My XS D3100 from Sonicelectronix arrived a few days ago. Packaging on it was great, so I don't know why your stuff wasn't packed well.



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  7. #21
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    Re: Your packing, horrible. Please improve in the future..

    Quote Originally Posted by adulbrich View Post
    My XS D3100 from Sonicelectronix arrived a few days ago. Packaging on it was great, so I don't know why your stuff wasn't packed well.
    Mine comes from the KY warehouse or whatever they have here.. ***** cause tax is a B*tch and stuff arrives packed like shown.



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  8. #22
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    Re: Your packing, horrible. Please improve in the future..

    I like that they ship me stuff from Kentucky ��



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  9. #23
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    Re: Your packing, horrible. Please improve in the future..

    Quote Originally Posted by oldschoolboomer View Post
    I like that they ship me stuff from Kentucky ��
    cool, I don't. it normally arrives like that and I have to do online tax crap on it whereas from a different state... **** adds up on batteries pretty quick.



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  10. #24
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    Re: Your packing, horrible. Please improve in the future..

    I'm only about ten miles from Kentucky so quick ship and no tax for me. My batteries arrived in boxes that looked just like yours but the batteries were unharmed.



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    Re: Your packing, horrible. Please improve in the future..

    I have no idea which warehouse my stuff comes from. Probably not the same one



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  12. #26
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    Re: Your packing, horrible. Please improve in the future..

    still no msgs or anything responding back to me.



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  13. #27
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    Re: Your packing, horrible. Please improve in the future..

    Quote Originally Posted by JL Audio View Post
    still no msgs or anything responding back to me.
    cause im a *****... sonicelectronix never did take care of me like they said they would... fucking liars. lol

    this holds true on both accounts that i've complained in here... since last year and i've not bought **** from them since.. and won't until they correct it. So there b!tches, a year later and you have yet to give any sh!ts or fix the situation .. so i'll keep letting people know that you all **** at packing and don't correct any situation about how something is handled. Please gtfo. k thx.


    ok im bored. hope everyone had a good 4th, except sonic of course. Toodles.



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  14. #28
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    Re: Your packing, horrible. Please improve in the future..

    So if nothing was damaged, why are you complaining? Don't get me wrong. Been there before. All I got was a shoulder shrug. I'm sure if the product was damaged a refund or exchange would be coming your way. Otherwise, what do you expect? A new free cardboard box?

    This is the type of BS that people don't understand. Once product arrives you need to inspect it thouruly....not whenever you have time or calmed down. This way, some companies have very few time to do some sort of exchange or warranty or some sort....as short as a week or two that I've seen. Just be glad the items are double or even triple boxed. I've seen much worse than that.



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  16. #29
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    Re: Your packing, horrible. Please improve in the future..

    Quote Originally Posted by boomintahoe View Post
    So if nothing was damaged, why are you complaining? Don't get me wrong. Been there before. All I got was a shoulder shrug. I'm sure if the product was damaged a refund or exchange would be coming your way. Otherwise, what do you expect? A new free cardboard box?

    This is the type of BS that people don't understand. Once product arrives you need to inspect it thouruly....not whenever you have time or calmed down. This way, some companies have very few time to do some sort of exchange or warranty or some sort....as short as a week or two that I've seen. Just be glad the items are double or even triple boxed. I've seen much worse than that.

    they offered to do something, they did nothing and ignored me. That's what i'm getting at, ... also I can't inspect something right away if im not there when it's ******* signed off and left. If I had been there.. it wouldn't have been accepted at all. The ****** packaging is what I wanted brought to their attention.. note, I have two threads on this.. and it was even worse packaging after the first time.. After being ignored by them etc.. I understand fully that they are idiots.. nothing more. **** them and also...saying I am one of the people who don't understand you need to inspect something post haste..? thelow has over 1k refs buddy.. Im pretty sure I know how to deal with packages both sending and receiving.. 95% of my posts on all forums are from the classifieds and Im pretty sure i've done more business through here than most people combined on the site.

    edit: how the **** are you from 05'.. rarely do I see someone from that year still active.. but I have no life and thus my large post count.



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  17. #30
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    Re: Your packing, horrible. Please improve in the future..

    Everything I've ever ordered from them came in fine. The packaging ***** on their part but I bet the shipper tossed your boxes around and broke them. I worked at UPS for awhile unloading trailers and id see guys throwing boxes. I personally never damaged anyone's stuff but they could also get damaged from the transport from hub to hub.




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