I got this phone as a replacement under warranty. I decided I didnt want to use this phone again so i bought a new one and am now selling this. Its brand new. I only had to activate it for a 24 hour period so i could fulfill the warranty agreement. It still has the plastic covers on it, comes with everything (booklets, charger, adapter, etc) It also comes with a car charger and a headset adapter (allows you to hook up standard stereo headphones to listen to music). The battery is not new, its from my old vx8600 (verizon doesnt warrant batteries), but the battery works 100%.