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    Icon8 Strange issue with Kenwood KDC-BT838U

    I have a Kenwood KDC-BT838U head unit that is experiencing a strange issue.

    Someone accidentally auto-programed over all the radio stations I have programmed, and when I went to retune and program again, the AM station will only tune in increments of 9. (954, 963, 972, etc). FM tunes normally.

    What have I tried?
    Factory reset (twice)
    Verified scroll and tune mode are set to MANUAL

    Anyone have any ideas? My next step is probably to pull the fuse for a few minutes..

    Thanks







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    Re: Strange issue with Kenwood KDC-BT838U

    turn the unit off and hold the menu or volume knob in, think you can actually change the am/fm step like you can on pioneer decks. have you got the manuel?

    ohhh and AM is crapola!




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    Re: Strange issue with Kenwood KDC-BT838U

    I have the manual, and have set the tuning to Manual, as well as the "scroll" feature.
    FM tunes normally. AM does not.

    I have factory reset it 3 times, pulled the unit out to drain all of its power, called kenwood support, and taken it to a couple local kenwood dealers. Everyone essentially scratches their heads and says WTF??

    I tried your idea as well, no change.

    I think I'm probably going to have to get a new deck.. *sigh*




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    Re: Strange issue with Kenwood KDC-BT838U

    Issue solved.

    3 weeks after I sent an email to Kenwood, I got a reply. They said it seemed like it was in Euro mode, gave me steps to change it back.

    That worked.

    There was nothing about Euro mode in the manual. Just glad its working




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    Re: Strange issue with Kenwood KDC-BT838U

    Quote Originally Posted by Robie View Post
    Issue solved.

    3 weeks after I sent an email to Kenwood, I got a reply. They said it seemed like it was in Euro mode, gave me steps to change it back.

    That worked.

    There was nothing about Euro mode in the manual. Just glad its working

    Why not post the fix in case someone else searches for this issue later?




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    Re: Strange issue with Kenwood KDC-BT838U

    Sorry, I should have done that...

    To switch between US/Euro modes on the KDC-BT838U deck:

    Turn the power OFF (Hold the [SRC] down for 2 sec)
    Press and hold [FNC] and [AME]/[AUTO] keys
    Press [SRC] key to power ON.
    Release the [FNC] and [AME]/[AUTO] keys




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    Re: Strange issue with Kenwood KDC-BT838U

    Sorry, I should have done that...

    To switch between US/Euro modes on the KDC-BT838U deck:

    Turn the power OFF (Hold the [SRC] down for 2 sec)
    Press and hold [FNC] and [AME]/[AUTO] keys
    Press [SRC] key to power ON.
    Release the [FNC] and [AME]/[AUTO] keys




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