I'm new here and I'm looking for some help. I installed a new x997 yesterday after pulling out my fully functional old kenwood. We used the same harness so everything should work. I am using amps for my speakers and sub but there are the stock fronts not on an amp that I don't want to use. So I turned of the internal amp and everything worked fine. But when the unit is turned off and back on it makes no sound at all. I found that it i turn the internal amp back on, switch to a source, go back to standby to turn the amp off again and the go to a source it plays through the pre outs fine. I have tested this with the same result multiple times, done a factory reset, checked for any firmware updates and emailed kenwood but they have not gotten back to me yet.
I would greatly appreciate any help with this. It ***** to have to spend a minute or two every time I turn on my car just to get it to work. I shouldn't have this issue with a brand new top line head unit. It kinda makes me regret not getting an 80prs.