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    someone16's Avatar
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    JL and customer service

    So i know some of u say JL doesn't really care about there customer service, but i found out yesterday the they have really good customer service.

    I went to HiFi buys yesterday because the surround on my 10w6v2 was tearing. I go to the salesperson and tell him about and he say that the JL rep for GA and one of the technicians are there and to talk to them. I tell them about it and they come out and look at my car. The technician tells me im pushing it to hard and its exceding its mechanical limits because of my settings. He takes about 30min to an hour to completly retune my system componets, sub, and everything. The mid bass blends smoother with the sub now and it has alot better sq. While the tech was doing this the rep went in and told hifi buys to go ahead and give me a new sub.

    Just wanted to share my experiance and say that JL isn't all that bad even though they are pricey.



    2000 Honda S2000
    H/U: Alpine 7995
    Front Speakers: CDT HD-62's
    Amp for Speakers: JL 300/4




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    btnhfan is offline Hail to the King Baby!!!!



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    Re: JL and customer service

    **** thats really good customer service. did you have to pay for anything?



    Best receiver ever?
    I think so

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    Re: JL and customer service

    JL has excellent CS, R&D, and product lines...

    it's just that it comes at a price, like anything else




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    limitkid7 is offline sell wite



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    Re: JL and customer service

    what hifi buys was that?



    ---
    White Dodge Charger 3.5L V6
    Diablo Predator

    Alpine d310 TV
    Set of Focal Polyglass 6.5 Comps
    Set of Infinity Perfect 6.5 Comps
    1 JL Audio 300.4
    1 JL Audio 1000.1
    2 9510 mtx subs

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    Re: JL and customer service

    Quote Originally Posted by btnhfan
    **** thats really good customer service. did you have to pay for anything?
    nope

    Quote Originally Posted by limitkid7
    what hifi buys was that?
    the one on Johnson Ferry in marietta



    2000 Honda S2000
    H/U: Alpine 7995
    Front Speakers: CDT HD-62's
    Amp for Speakers: JL 300/4

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    Re: JL and customer service

    interesting, i think its like that over there b/c that store doesn't have much to do w/caraudio so anyone that comes in there talking about that will provide good service



    ---
    White Dodge Charger 3.5L V6
    Diablo Predator

    Alpine d310 TV
    Set of Focal Polyglass 6.5 Comps
    Set of Infinity Perfect 6.5 Comps
    1 JL Audio 300.4
    1 JL Audio 1000.1
    2 9510 mtx subs

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