everytime i get online and try to enter my username and password, even when entered correctly, it says it was entered wrong. this only happens once, when i first go to login at the main screen at the top left login area. when i go to type in my password it doesnt initiate the password entery. when i type in my password it doesnt secure it with the black dots, the letters literally show up on my screen. then when it warns me about my failed login attempt it works fine. anyone else have this problem? i use internet explorer.