We typically do not take all of the time estimated for building/shipping enclosures. We just suggest that time so if issues arise they can be addressed with out delaying the process. However, we have found several issues that needed to be resolved over the last few weeks and we have made a giant push to resolve those issues completely this time. With our new IT setup it would seem we are in very good hands this time around.
However, it is very sad that for us to see these issues we had to have a situation where several customers had a wide range of delays (most being around 1-2 weeks).
The reason we do not try to give "exact" time frames is because of the number of enclosures we do at any given time. It is far easier for our setup to allow for a "time frame" and we do our best to get it out much quicker then we suggest.