Closed Thread
Page 1 of 2 1 2 LastLast
Results 1 to 15 of 29

Reload Thread: dc creations.... poor ethics

  1. #1
    berretta96's Avatar
    berretta96 is offline Member



    Join Date
    Dec 2012
    Location
    boise, ID
    Posts
    58
    Post Thanks / Like
    Mentioned
    0 Post(s)

    dc creations.... poor ethics

    Before i ordered my box, I asked how long it would take and I was told that it was up to 10 days "just in case"
    After 20 days I the only thing I can find out is that some boxes ship Monday. I requested a refund but they will only give me partial because of materials even though they can't verify if my box is even built.

    I am very disappointed in there customer service. They won't answer their phone and pm replies are extremely vague.

    I would not suggest purchasing a box from Pro Rabbit

    I also think it's unwise for a vendor to be a moderator.


    I know he has a fan base here and that i'm new but I only want what I paid for in the time frame promised.




  2. Likes htownrsx, CaptM, RangerDangerV2, splwj47 liked this post
    Dislikes Chriszle, david wilson disliked this post



  3. #2
    Join Date
    Jun 2012
    Location
    Greenwood, IN
    Posts
    95
    Post Thanks / Like
    Mentioned
    0 Post(s)

    Re: dc creations.... poor ethics

    Oh that is not good.



    Bought From: JohnnyBASS, Boomsday
    Sold To: whitedragon551
    Headunit: Pioneer AVH-P8400BH
    Front: Hertz Energy ECX-165
    Rear: Alpine SPE-6090
    Front/Rear Amp: Rockford Fosgate PBR300X4
    Sub: 2 Obsidian Audio D4 12" Sealed Enclosure & Massive DMX Stage 2 15"
    Sub Amp: Rockford Fosgate Power T500-1bdCP & Mark Antony MK3000D
    INCOMING: Mark Antony GS1000D

  4. #3
    CJL's Avatar
    CJL
    CJL is offline CarAudio.com Veteran



    Join Date
    Mar 2006
    Location
    oZone
    Posts
    3,839
    Post Thanks / Like
    Mentioned
    0 Post(s)

    Re: dc creations.... poor ethics

    Should have posted this in the buyer seller feedback section.



    REFS:
    eatank,mikescanlon,BoominBeast,Pistonsfan70,90accordman,bizflawless,Mazdakid,Boyle465,LiquidClen,dman4486,
    KickerSoItBump, SPY,1000101,infamous_e46


    Bought-Sold-Traded

  5. #4
    hispls's Avatar
    hispls is offline CarAudio.com Veteran



    Join Date
    Sep 2009
    Location
    Cape Cod, Massachusetts
    Posts
    6,095
    Post Thanks / Like
    Images
    15
    Mentioned
    105 Post(s)

    Re: dc creations.... poor ethics

    Quote Originally Posted by berretta96 View Post
    I also think it's unwise for a vendor to be a moderator.

    I have to say you have a point there. Not that I've seen it be a problem, but that's a valid point.

    From what I've seen when threads like this have come up in the past, he has always made good by people.

    Dunno what your business background is in life, but most businesses don't run like McDonalds where you get your order in 3 minutes or start bitching until they give it to you for free.... just saying... I know a lot of people seem to have unresonable expectations with mail order small businesses.




  6. Thanks Silver-N-Black thanked for this post
    Likes martiandancer31 liked this post
  7. #5
    pro-rabbit's Avatar
    pro-rabbit is offline Moderator pro-rabbit is a Supporting Member of the forum!

    pro-rabbit is a Supporting Vendor of the forum!

    Join Date
    Jan 2004
    Location
    OKC, OK
    Age
    32
    Posts
    12,395
    Post Thanks / Like
    Mentioned
    373 Post(s)

    Re: dc creations.... poor ethics

    We verified your enclosure was shipping today as I told you in a PM. I also explained this again last night in my PM that I sent you after your request. I would have to look at the invoice for the dates but I believe wep are 3 or 4 days behind our schedual currently. I apoligise for any issues you may be experiencing. I have contacted you back every chance I have. As for phone calls, yes we need more lines and people to handle them as we simply get far to many phone calls.


    As for being a moderator, I keep business and moderator seperate from each other with no issues what so ever.




  8. #6
    berretta96's Avatar
    berretta96 is offline Member

    Threadstarter


    Join Date
    Dec 2012
    Location
    boise, ID
    Posts
    58
    Post Thanks / Like
    Mentioned
    0 Post(s)

    Re: dc creations.... poor ethics

    this is the FIRST time I've heard that you verified anything "other than my payment"

    I also see there is a more appropriate section for this thread and understand if you want to move this.

    Here are your pm's to me; you never "VERIFIED" that my enclosure was even built yet alone shipping

    original pm 02/12/13

    Right now if you placed an order today it would ship on Monday more then likely. We always suggest a 10 business day time frame to cover the "just in case" kind of situations. I find it far easier to ship earlier then suggested then it is to explain why there is a delay. lol

    02/22/13

    I'm not in the office, but you should get an automated email when we ship the package.

    If you have not received an email then be on the look out for one today or at the latest of Monday(typically over the weekend but ups don't pick on weekends).

    02/28/13

    I have not seen any email at this time, but I do know that we have several enclosures leaving out on Monday?Tuesday via UPS.

    02/28/13

    I will check our "bulk" mail folder in the morning and see if your email is in that folder for some reason.

    Our phones have been ringing non-stop for the past two weeks or so which makes it very difficult to get to every message. Shoot me your phone number and I will call you tomorrow in the morning if you would like.

    03/04/13

    I can refund you a partial refund as per our invoice suggest. Any cancellation of your order after we start to build is subject to a material used fee. I also sent you a PM suggesting that your ship day was going to be this Monday or Tuesday and you did not reply with any issues at that time.





    as per the PM I just recieved; Box should ship today and I will post if a tracking number is sent. At no point was I ever told my box would ship today, only that "some boxes are going out Monday" same as I was told the last three Mondays.




  9. #7
    pro-rabbit's Avatar
    pro-rabbit is offline Moderator pro-rabbit is a Supporting Member of the forum!

    pro-rabbit is a Supporting Vendor of the forum!

    Join Date
    Jan 2004
    Location
    OKC, OK
    Age
    32
    Posts
    12,395
    Post Thanks / Like
    Mentioned
    373 Post(s)

    Re: dc creations.... poor ethics

    Then that is my entirely fault for not clarifying the enclosure status and not following up as I thought I had. I was also just told that Chris returned your phone call, did this happen?




  10. #8
    Lowflyin's Avatar
    Lowflyin is offline Sit on my face, B*tch



    Join Date
    Dec 2010
    Location
    FU JOSE, PA
    Posts
    1,036
    Post Thanks / Like
    Mentioned
    5 Post(s)

    Re: dc creations.... poor ethics

    If something isn't as was agreed upon I would expect a FULL refund.



    Sold To: Epic0318, Alpine-Accord Bought From: JL Audio, SPLAudio, JS UltimateSounds, ShoelessJake


    This guys a winner...
    Quote Originally Posted by darron016 View Post
    I want to trade my amp but it is currently mounted to my trunk, how do I go about posting a picture with the date etc with it mounted? I can barely get to it

  11. Thanks Timmy13091 thanked for this post
    Likes GAMEOVERCCA, splwj47, Timmy13091 liked this post
  12. #9
    Timmy13091's Avatar
    Timmy13091 is offline Team DC



    Join Date
    Apr 2012
    Location
    Chicago
    Posts
    2,900
    Post Thanks / Like
    Mentioned
    49 Post(s)

    Re: dc creations.... poor ethics

    Quote Originally Posted by pro-rabbit View Post
    We verified your enclosure was shipping today as I told you in a PM. I also explained this again last night in my PM that I sent you after your request. I would have to look at the invoice for the dates but I believe wep are 3 or 4 days behind our schedual currently. I apoligise for any issues you may be experiencing. I have contacted you back every chance I have. As for phone calls, yes we need more lines and people to handle them as we simply get far to many phone calls.


    As for being a moderator, I keep business and moderator seperate from each other with no issues what so ever.
    .....




  13. Likes splwj47, Lowflyin liked this post
  14. #10
    berretta96's Avatar
    berretta96 is offline Member

    Threadstarter


    Join Date
    Dec 2012
    Location
    boise, ID
    Posts
    58
    Post Thanks / Like
    Mentioned
    0 Post(s)

    Re: dc creations.... poor ethics

    I never recieved a phone call.

    I'm glad you have given this some priority. Thank you.




  15. Likes Reinhardt liked this post
  16. #11
    pro-rabbit's Avatar
    pro-rabbit is offline Moderator pro-rabbit is a Supporting Member of the forum!

    pro-rabbit is a Supporting Vendor of the forum!

    Join Date
    Jan 2004
    Location
    OKC, OK
    Age
    32
    Posts
    12,395
    Post Thanks / Like
    Mentioned
    373 Post(s)

    Re: dc creations.... poor ethics

    Quote Originally Posted by Timmy13091 View Post
    No issues really bro ?
    I have never had an issue with Moderator status and being vendor. If you feel I have then please make a thread so I can address that issue.




  17. Dislikes brandonkain82 disliked this post
  18. 03-04-2013

    Team DC

    Reason
    Please keep trolling to the dome. Thank you.

  19. #12
    berretta96's Avatar
    berretta96 is offline Member

    Threadstarter


    Join Date
    Dec 2012
    Location
    boise, ID
    Posts
    58
    Post Thanks / Like
    Mentioned
    0 Post(s)

    Re: dc creations.... poor ethics

    A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

    sounds like UPS has a scheduled pick up!




  20. #13
    pro-rabbit's Avatar
    pro-rabbit is offline Moderator pro-rabbit is a Supporting Member of the forum!

    pro-rabbit is a Supporting Vendor of the forum!

    Join Date
    Jan 2004
    Location
    OKC, OK
    Age
    32
    Posts
    12,395
    Post Thanks / Like
    Mentioned
    373 Post(s)

    Re: dc creations.... poor ethics

    They just left out with your enclosure and several others. I'm not sure how long it takes them to post up an update, but I would assume some time tonight though.




  21. #14
    GLN305's Avatar
    GLN305 is offline CarAudio.com Elite



    Join Date
    Aug 2007
    Location
    Newport News, VA
    Posts
    1,439
    Post Thanks / Like
    Mentioned
    0 Post(s)

    Re: dc creations.... poor ethics

    Glad to see this cleared up. I haven't seen any negative posts about pro-rabbit and judging by this thread, he is a good guy, just really busy. Post up pics when you get the enclosure, I would love to see it. I have been so busy lately that I am considering outsourcing my enclosure...just don't have the free time to get it done.




  22. #15
    Silverado SS's Avatar
    Silverado SS is offline Shake Pound and Rattle



    Join Date
    Feb 2013
    Location
    Cleveland
    Posts
    1,545
    Post Thanks / Like
    Mentioned
    5 Post(s)

    Re: dc creations.... poor ethics

    2 bad threads about DC in one day ?




Closed Thread
Page 1 of 2 1 2 LastLast

Similar Threads

  1. DC Creations work!!
    By pro-rabbit in forum DC Creations
    Replies: 53
    Last Post: 08-18-2013, 04:38 PM
  2. Selling my DC Creations 15" Slot Port Custom Box
    By 30DZ in forum DC Creations
    Replies: 14
    Last Post: 03-03-2012, 11:57 AM
  3. 15" Custom Sub-Woofer Box for Sale by DC Creations
    By 30DZ in forum Subwoofer Classifieds
    Replies: 13
    Last Post: 10-31-2011, 10:41 PM
  4. Ways to Contact DC Creations
    By pro-rabbit in forum DC Creations
    Replies: 0
    Last Post: 06-19-2011, 10:36 AM
  5. Hello from DC Creations
    By pro-rabbit in forum DC Creations
    Replies: 1
    Last Post: 06-08-2011, 08:42 PM

Posting Permissions

  • You may not post new threads
  • You may post replies
  • You may not post attachments
  • You may edit your posts

1e2 Forum