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Reload Thread: ATTN: pro-rabbit

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    ATTN: pro-rabbit

    Hey man,

    I contacted you in every way possible since you replied to me about a quote on my enclosure, and you haven't really gotten back to me. I see you are active here on the boards, so I just want to know if I should take my business elsewhere or if you were still willing to build me an enclosure? Thanks man..







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    Re: ATTN: pro-rabbit

    How long has it been since you contacted him.
    @pro-rabbit ;




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    Re: ATTN: pro-rabbit

    I'm actually in Florida right now and I am not manning much of the emails(Chris and Doug are). Feel free to PM or email me directly at [email protected]

    I'm on this forum normally through my cell phone so it may take me a bit to get through some PMs as I get several through out the day.




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    Re: ATTN: pro-rabbit

    Quote Originally Posted by 09civic View Post
    How long has it been since you contacted him.
    @pro-rabbit ;
    I'm not sure to be honest. He is the second person to suggest we have yet another email back log since I left for this project.




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    Re: ATTN: pro-rabbit

    Quote Originally Posted by w00b3r View Post
    Hey man,

    I contacted you in every way possible since you replied to me about a quote on my enclosure, and you haven't really gotten back to me. I see you are active here on the boards, so I just want to know if I should take my business elsewhere or if you were still willing to build me an enclosure? Thanks man..




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    Re: ATTN: pro-rabbit

    Quote Originally Posted by pro-rabbit View Post
    I'm not sure to be honest. He is the second person to suggest we have yet another email back log since I left for this project.

    I was actually directing that question to OP,

    then I mentioned you to bring you in.




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    Re: ATTN: pro-rabbit

    Quote Originally Posted by pro-rabbit View Post
    I'm not sure to be honest. He is the second person to suggest we have yet another email back log since I left for this project.
    where in florida




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    Re: ATTN: pro-rabbit

    Quote Originally Posted by mclerico83 View Post
    where in florida
    Outside of Jacksonville. One of our "special" clients required me to come down to do some work in private. I will be heading back out tonight or tomorrow morning.




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    Re: ATTN: pro-rabbit

    It's been about 2 days. I wasn't aware that you were out of town though, that makes a lot more sense. I tried calling the number on your website and left you a message, and I sent you an email to "Dustin at dc-creations" and also replied to your email at "orders at dc-creations". I suppose it's a little miscommunication then!

    Edit: my bad, today will be the 3rd day




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    Re: ATTN: pro-rabbit

    Quote Originally Posted by 09civic View Post
    I was actually directing that question to OP,

    then I mentioned you to bring you in.
    Ah, no worries. I hate having issues like this. Seems like every time we make alterations to handle our growing business we surpass the limits of the new setup rather quickly. While this is great news that we continue to grow, it is a negative because seems like every 2 to 4 months we hit growing pains again and communication becomes tough do to the volume of emails, calls, and PM's we get.




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    Re: ATTN: pro-rabbit

    Quote Originally Posted by w00b3r View Post
    It's been about 2 days. I wasn't aware that you were out of town though, that makes a lot more sense. I tried calling the number on your website and left you a message, and I sent you an email to "Dustin at dc-creations" and also replied to your email at "orders at dc-creations". I suppose it's a little miscommunication then!
    I'm out of town, but we have employees to handle email. 2 days is bit longer then I like to see, but I understand that Chris/Doug are not only answering emails but doing other things and delays can happen. I will be at my hotel in about a hour and I will check your email and get back to you.

    **edit**
    I don't like to broadcast where I will be or anything many times. Some of our clients like to keep things quite and ask us to not talk about what we are doing. So many times it would seem business as usual but I'm actually out of town lol.




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    Re: ATTN: pro-rabbit

    Quote Originally Posted by pro-rabbit View Post
    I'm out of town, but we have employees to handle email. 2 days is bit longer then I like to see, but I understand that Chris/Doug are not only answering emails but doing other things and delays can happen. I will be at my hotel in about a hour and I will check your email and get back to you.
    Thank you very much! I look forward to working with you




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    Re: ATTN: pro-rabbit

    And just an update, Douglass just now replied to my email!




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    Re: ATTN: pro-rabbit

    Quote Originally Posted by w00b3r View Post
    Thank you very much! I look forward to working with you
    No worries, glad we got you taken care of.

    Quote Originally Posted by w00b3r View Post
    And just an update, Douglass just now replied to my email!
    I figured that was you, so I sent Doug a text telling him to get back to you before anyone else.




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    Re: ATTN: pro-rabbit

    OK, I have discussed with Doug everything about my enclosure, Just waiting on him to send me the invoice form so I can pay!




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