i had an appointment to have my viper 791xv remote start alarm installed today. it ended up costing me $300 to have the alarm installed plus 2 mini piezo sirens a proximity sensor and the trunk release and a relay. i was told it would take 5 hours for the install. i was there when the doors opened this morning( i live an hour away).well i go in and pay for itmy wife couldnt go with me bc she had to work, so i told my sister if she would follow me up there and hang out for a while id pay for her gas and take her and her bf to lunch at red lobster and a movie. well we leave my car for installation and leave for 5 hours and 45 minutes. at this point my sister had to leave for the hour drive back to where we are from in order to have her bf to work on time. the guy in the audio shop tells me it will be atleast another hour which makes me upset but i didnt say anything. i figured id browse and play the video games. well an hour goes by and i go check on it. they tell me it will be another hour or two. WHAT THE ****? so now im pissed. i proceed to tell them they have had plenty of time and that i am trapped at best buy with no way of going . so i wait another 2 ****in hours and then it is finally finished at 8 pm. i spent 4 ****ing hours wandering around best buy waiting for my car. finally he is finished and goes over it with me. so i leave get about 5 minutes down the road and turn on the radio and low and beholdmy ****ing radio doesnt work. so back to best buy i go. i get there and the installer who installed my alarm had left. (BTW my radio would power on but only said"CODE" onthe screen). i spoke with another installer and he said i would have to call honda and get them to help me. ARE U ****ING KIDDING ME? I PAID $300 DOLLARS TO HAVE THEM WORK ON MY CAR AND NOW I HAVE TO DEAL WITH THE PROBLEM TO GET MY CAR BACK TO THE POINT WHERE IT WAS B4 I TOOK IT TO BEST BUY. that place will never touch my car again.