Please see my feedback thread Here.
Pottro 563's FS thread
I purchased a 30gb brown zune from Pottro 563 on 11/17/08
I received the item apx. 3 days later.
The Item was well packaged, and contained all the promised material.
TLDR: He lied to me and wont give me my money back. He would'nt return my money, and I got it back. (reversal from bank @ 12/30/08 10am)
When I connected the zune to my PC it would only restart over and over. My computer could not recognize the device at any time. I sent A message to Pottro 563 telling him he hadn't been completely honest with me (11-22-2008, 12:21 AM). He replied that it only needed a new battery. I did some research on the zune and discovered a way to set up the zune to take new firmware (essentially a forced reset that cleared all contents and enabled it to connect to a PC for installation of new firmware.) Upon finding this out I was sufficiently satisfied that the problem was a simple one.
The only problem was that I use windows 2003 x64 edition. This OS is not compatible with the zune software. Therefore, I had to wait until I could obtain a legal copy windows xp (x86). It wasn't until 12/18 that I was able to install the zune software and attempt a driver installation. The software installed the firmware and restarted the device. After two restats the zune begane to do the same thing it had done before (resetting over and over). I called customer service only to find out that Pottro 563 (Nick Potter) had already called customer service and found out that the device was broken, and need to be sent in for repairs totaling $129.96.
I sent a message to Pottro 563 on (12-18-2008, 07:25 PM) stating that he had Scammed me (I issued an ultimatum of 5 days for refund), and that I wanted my money back. He then decided to argue with me. This went back and forth for several days. At the time I wasn't 100% sure on all the details. So, I called customer service one again to clear things up. The CS rep to confirmed that the item was seen as damaged and in need of repairs. That Pottro 563(to he Nick Potter) knew about it. This confirmed that he had lied to me. I sent him one final message: