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View Full Version : Shop f*cked up my install



*Ace*
03-12-2009, 06:08 PM
It's a long story but basically after going to the shop to install my 6.5" ID ctx's and nine.2x to power them they blew the right tweeter(they say it was like that out the box :rolleyes:) my left tweet is making a static noise. Also, are the vocals suppose to come out the mids or tweets? cause there comming out of both. i think they messed up the crossover too.

jco1385
03-12-2009, 06:10 PM
they messed it up, but you don't know how it should be


gotcha :laugh:

cbrei1023
03-12-2009, 06:53 PM
vocals come out of both.

bigbangtheory
03-12-2009, 07:41 PM
If they fawked it up, go back there and bish up a storm and tell them you will blow the place up if they don't make it right!

Well don't go that overboard, but you get my drift?

528hz
03-12-2009, 07:44 PM
If they fawked it up, go back there and bish up a storm and tell them you will blow the place up if they don't make it right!

Well don't go that overboard, but you get my drift?

There you go Sir...my kind of thinking :laugh:

GearGuy2001
03-12-2009, 07:45 PM
They should have insurance to cover **** ups?

DidUHearThat?
03-12-2009, 07:46 PM
Why do people buy **** online then take it to a shop to install? Makes no sense to me. If you buy it online, install it yourself.

The shop cannot possibly warranty the gear you bring them from ebay, maybe it was blown out of the box, maybe they blew it because they didn't like you.

Yes, vocals come out of both, the mid freq's come out of the mids, and the high freq's come out of the tweeter.

Cravingbass123
03-12-2009, 07:54 PM
Ok, if they are a reputable shop thats been around for a while, threaten to submit complains to your local chamber of commerce.

if you paid by credit card, try to get a chargeback.

Tell them you will spread word around that they ****ed ur **** up and refuse to compensate. that should make them rethink the situation. a person's word of mouth can be used locally a lot. and they should be smart enough to know its not worth losing other posible customers over

SPLaudio
03-12-2009, 07:58 PM
***** it happened but you should buy ur equipment where u have it installed. they will give you better deals the more you buy and the more often u go there.

if u bought there equipment and there was a tweeter blown they would install another one right then even if they fugged it up...

ya need shops and to keep them in business you need to suport them and they will cover you!

DidUHearThat?
03-12-2009, 08:16 PM
Do you people seriously believe that a local shop should warranty gear you bring them from ebay? It's not going to happen.


It's an either/or situation. Either you buy the gear from them and get the full service, OR you buy the gear from ebay and deal with ebay's "service". Paying a shop to install gear you bought online seems like the worst of both worlds. You over pay for installation, but don't get the warranty from either party. Your disatisfaction is almost guaranteed.

snb778
03-12-2009, 08:20 PM
There you go Sir...my kind of thinking :laugh:

then be waiting there for the shop to open in the morning and say "it was like that when I got here"

JCivicHb
03-12-2009, 08:24 PM
Why do people buy **** online then take it to a shop to install? Makes no sense to me. If you buy it online, install it yourself

maybe because every shop i have ever been into has sold overpriced crap? like l5 12s for like 300 bucks each and crap like that. I install all myself tho, but i could definitely understand saving thousands by not buying at a store.

Brian_smith06
03-12-2009, 08:29 PM
i would support shops around me if they sold ID ;)

canadapettit
03-12-2009, 08:31 PM
Stores are in business to make money, not to sell stuff for the same price as what you find on the internet. At our store we typically make 40 points on most of our products, some more some less. But we gots to pay to keep the place open.

Brian_smith06
03-12-2009, 08:33 PM
Stores are in business to make money, not to sell stuff for the same price as what you find on the internet. At our store we typically make 40 points on most of our products, some more some less. But we gots to pay to keep the place open.

consumers pay the extra for good customer service(hopefully) and peace of mind

budahbuddy803
03-12-2009, 08:35 PM
i would support shops around me if they sold ID ;)

me too.

canadapettit
03-12-2009, 08:39 PM
consumers pay the extra for good customer service(hopefully) and peace of mind

And thats what i try my best to do. i will bend over backwards for MOST of my customers. I say most because every store has those pain in the *** customers who think cause they bought one pair of cheap speakers from you two years ago think you you should do stuff for free.

What the shop in the op's case should have done is bench tested everything he brought in front of him so that they could have made sure that it worked. Thats what i do when someone buys something of the internet and brings it in to be installed.

Canaan
03-12-2009, 08:44 PM
And thats what i try my best to do. i will bend over backwards for MOST of my customers. I say most because every store has those pain in the *** customers who think cause they bought one pair of cheap speakers from you two years ago think you you should do stuff for free.

What the shop in the op's case should have done is bench tested everything he brought in front of him so that they could have made sure that it worked. Thats what i do when someone buys something of the internet and brings it in to be installed.

yep, you nailed it.

subfrontier
03-12-2009, 08:47 PM
I had some components installed in my Silverado last year and they messed up the install. I could have done it myself but I figured that I would pay someone to have it done quickly. I burnt a pair of tweeters because the installer did not wire the tweeters to the crossover, instead he wired them to the factory wiring in the factory A piller.

My tweeters were replaced and the wiring was corrected.

michaellane
03-12-2009, 08:50 PM
it doesnt matter where you bought the item. if its brand new in the box then its new. they messed up. talk to the manager and ask what happened? look at your gains are they set differently? check behind them and take it in to argue.

snoopdan
03-12-2009, 08:54 PM
firebomb.... it's your only real choice. :fyi:

DidUHearThat?
03-12-2009, 08:54 PM
maybe because every shop i have ever been into has sold overpriced crap? like l5 12s for like 300 bucks each and crap like that. I install all myself tho, but i could definitely understand saving thousands by not buying at a store.


Your missing my point. When you buy from a shop your buying more than just a box, your buying service, expertise and thier warranty for their work and anything you buy thru them. You don't get any of that when you buy online from a discount vendor.

I also buy my gear online and install myself, I encourage others to do the same. Buying your gear online and having a shop install it is a recipe for disaster for everyone involved. If I ran a shop I wouldn't install your ebay crap unless I bench test everything and charge you up the ying-yang for every minute I spend dealing with you. To the point where you would have been better off buying the gear from the shop.

You don't buy a steak at a grocery store and take it into a nice resturant and ask them to cook it for you because their steak is too expensive. Then expect them to fix it if the steak is tough or doesn't taste good. Either buy the steak on the menu or stay home and cook it yourself.

canadapettit
03-12-2009, 08:56 PM
it doesnt matter where you bought the item. if its brand new in the box then its new. they messed up. talk to the manager and ask what happened? look at your gains are they set differently? check behind them and take it in to argue.

just because someone on the internet says "NIB" doesn't mean that it is and doesn't mean that they aren't defective. The messed up when they didn't check them.

Redlineaudio
03-12-2009, 09:53 PM
it doesnt matter where you bought the item. if its brand new in the box then its new. they messed up. talk to the manager and ask what happened? look at your gains are they set differently? check behind them and take it in to argue.

Nope, Got a TV in just today Bad out of the box.

We find that a good portion of internet equipment is refurbs and B stock. And a very high portion of used stuff is bad, dead, or on it's way.

eharri3
03-12-2009, 10:50 PM
I'm actually learning that if you're not into installing it's best to buy from ONE shop. The more different hands on your system, the more complicated it is to get **** diagnosed, fixed, and/or replaced hassle free. You buy from the internet, the shop installs it then says it came out of the box blown. Now you have to figure out which of two batttles to fight. You buy one thing from one shop, one thing from another shop, another thing from a third shop, if you're not a natural at diagnosing things good luck figuring out which specific component is causing a problem and getting it replaced in one quick, easy trip. If everything comes from one shop and everything gets installed from one shop there's only one place to take responsibility if anything goes wrong and you get your problem diagnosed and fixed with less hassle assuming you didn't muck something up yourself.

bamaboy
03-13-2009, 01:08 AM
http://www.catecheticsonline.com/images/praise.jpg

yessssa, priase dem wurds, ...some people on here i see deal with this **** everyday, i cant stand when people come in and ask what a good system would be then go on ebay and buy it and bring it back to me to install it, waste my time, trust me, im going to get some money of of those people, if anything messes up they are getting charged to take it out and put it back in

cant call the internet to fix your system when it messes up can you...:rolleyes:

but there are some tard installers, not all know what they are doing, but if we mess it up we will fix it

and 300$ for 12" L5s...thats called msrp, not over pricing stuff

*Ace*
03-13-2009, 08:18 PM
Ok, I was going to install them myself, but figured they could do it quicker and I don't have a lot of free time. It was honestly a mexican who spoke hardly any english working on my car. I re-did everything today. I can't believe how horrible the work was. They had to use spacers for the mids, well they used some cheap plastic rings and didnt even fully mount the mids onto it. There was like a 1/2" gap between the mid and spacer and they used wood screws and screwed them straight into the sheet metal on my door panel at all kinds of funny angles. Next I find out that one of the wires going to the tweet is half-way falling off the crossover cause they ended up cutting it or something. It was hanging by literally 2-3 threads of copper and they just left it there. They tried to pull a quick one and use there cheap *** RCA's instead of the ones I provided and had to have them go back into there shop and look for them for me. Then I noticed my grills are missing that came with my ID comp set. Turns out the mexican installer had them in his car! I also found that the bass boost and gain were all the way up on the amp!!! It's a nine.2x so I can see why my tweets don't work now. I'm not sure what I'm going to do. It would be pretty pointless going there as I will never have them touch my car again, and I know they won't give me any kind of refund. This was Hi-class motorsports in melbourne florida by the way. Lesson learned, install your own ****....

oddiofile
03-14-2009, 12:54 AM
i would support shops around me if they sold ID ;)

ID is made in china now from what I know.

Brian_smith06
03-14-2009, 12:57 AM
Really? oh well. my xs comps still sound beautiful?

subzero
03-15-2009, 10:32 AM
Ok, I was going to install them myself, but figured they could do it quicker and I don't have a lot of free time. It was honestly a mexican who spoke hardly any english working on my car. I re-did everything today. I can't believe how horrible the work was. They had to use spacers for the mids, well they used some cheap plastic rings and didnt even fully mount the mids onto it. There was like a 1/2" gap between the mid and spacer and they used wood screws and screwed them straight into the sheet metal on my door panel at all kinds of funny angles. Next I find out that one of the wires going to the tweet is half-way falling off the crossover cause they ended up cutting it or something. It was hanging by literally 2-3 threads of copper and they just left it there. They tried to pull a quick one and use there cheap *** RCA's instead of the ones I provided and had to have them go back into there shop and look for them for me. Then I noticed my grills are missing that came with my ID comp set. Turns out the mexican installer had them in his car! I also found that the bass boost and gain were all the way up on the amp!!! It's a nine.2x so I can see why my tweets don't work now. I'm not sure what I'm going to do. It would be pretty pointless going there as I will never have them touch my car again, and I know they won't give me any kind of refund. This was Hi-class motorsports in melbourne florida by the way. Lesson learned, install your own ****....


FCK THEM, call imagration, call the police about the smell of weed, call sherif about counterfiet products. AFTER you go in there and serve him papers for small claims court for damages. See if they flintch. Dont do anything like burn it down because I am sure they would scam that one too by claiming top dollar high end products when they really had junk.

I am pretty good at install, I used to work at Audio Express, but I left because they ****. I did all my own install, EXCEPT the speakers in the door and rear deck. because I was lazy and tired from work and I was stoked about my new toys, I couldnt wait till I had time I needed them NOW!!!! I took it to a place that does installes on custom car, exotics cars, ect. Unique Car Audio. Gilbert Arizona.

The point is... know what your dealing with before you trust them with your PRIZE POSSESSIONS.

Worlddre
03-15-2009, 10:54 AM
It's shops like this that absolutely ruin business for the rest of us that actually take pride in our work.


And who gives a **** if ID is made in china as long as the product is good

350zspl
03-15-2009, 11:01 AM
It's a long story but basically after going to the shop to install my 6.5" ID ctx's and nine.2x to power them they blew the right tweeter(they say it was like that out the box :rolleyes:) my left tweet is making a static noise. Also, are the vocals suppose to come out the mids or tweets? cause there comming out of both. i think they messed up the crossover too.

i am sorry for your trouble

not sure how far you live from me as i am in WPB FL

if i can ever offer you my services feel free to use them

oddiofile
03-15-2009, 11:03 AM
It's shops like this that absolutely ruin business for the rest of us that actually take pride in our work.


And who gives a **** if ID is made in china as long as the product is good

Something bothers me about having my stuff made in china, or anywhere in that part of the world for that matter. There is a reason it's made there - cheap labor. I would rather pay more to have something built robust to last.

FJF
03-15-2009, 11:14 AM
Something bothers me about having my stuff made in china, or anywhere in that part of the world for that matter. There is a reason it's made there - cheap labor. I would rather pay more to have something built robust to last.

You're confusing inexpensive labor with unskilled labor. It's hardly the same thing.

GAM3OVR
03-15-2009, 11:19 AM
You're confusing inexpensive labor with unskilled labor. It's hardly the same thing.


PWND

haunther
03-15-2009, 11:23 AM
Where did you go? Im in melbourne.

*Ace*
03-15-2009, 02:02 PM
Where did you go? Im in melbourne.

Hi Class motorsports off of 192 by dairy rd. I would avoid them at all costs if I were you.

Annnarbor84
03-15-2009, 02:08 PM
***** it happened but you should buy ur equipment where u have it installed. they will give you better deals the more you buy and the more often u go there.

if u bought there equipment and there was a tweeter blown they would install another one right then even if they fugged it up...

ya need shops and to keep them in business you need to suport them and they will cover you!

What nonsense spews from the bowels of your face:rolleyes:

Savag3
03-15-2009, 02:09 PM
Your missing my point. When you buy from a shop your buying more than just a box, your buying service, expertise and thier warranty for their work and anything you buy thru them. You don't get any of that when you buy online from a discount vendor.

I also buy my gear online and install myself, I encourage others to do the same. Buying your gear online and having a shop install it is a recipe for disaster for everyone involved. If I ran a shop I wouldn't install your ebay crap unless I bench test everything and charge you up the ying-yang for every minute I spend dealing with you. To the point where you would have been better off buying the gear from the shop.

You don't buy a steak at a grocery store and take it into a nice resturant and ask them to cook it for you because their steak is too expensive. Then expect them to fix it if the steak is tough or doesn't taste good. Either buy the steak on the menu or stay home and cook it yourself.

x2 . . . its almost an inslult when someone brings ebay **** into the shop and wants u to put it in, wut we werent good enough to buy from but we get to put your used swap meet crap in ?

haunther
03-15-2009, 02:35 PM
Hi Class motorsports off of 192 by dairy rd. I would avoid them at all costs if I were you.

Dam, isnt that place new? How much did they charge you for the busted install?

*Ace*
03-15-2009, 05:01 PM
Dam, isnt that place new? How much did they charge you for the busted install?

It's not new, just a new location. $100 to install the HU, speakers,and amp. I even provided the power cable and speaker wire,dash kit,and all the wiring harnesses. Not to mention, it took them 5 hours to do all that.:rolleyes:

mike11202
03-16-2009, 05:46 PM
don't install outside products in your shop if your all **** about it.. problem solved

if you offer a service it should be provided professionally

Solo-baric
03-16-2009, 06:02 PM
learn to do it yourself

01 S 10
03-16-2009, 06:07 PM
Something bothers me about having my stuff made in china, or anywhere in that part of the world for that matter. There is a reason it's made there - cheap labor. I would rather pay more to have something built robust to last.

any product made has a certain "quality control" it should go through. it is up to the COMPANY to decide how strict that control is. the buildhouse will only build what the COMPANY tells it to. If it requires more labor, then the price goes up but you get a higher quality product (most of the time).

just because it is made in China does not mean it ***** lol....

stl_style
03-16-2009, 06:39 PM
Why do people buy **** online then take it to a shop to install? Makes no sense to me. If you buy it online, install it yourself.

The shop cannot possibly warranty the gear you bring them from ebay, maybe it was blown out of the box, maybe they blew it because they didn't like you.

Yes, vocals come out of both, the mid freq's come out of the mids, and the high freq's come out of the tweeter.


You have a point, I had some high end equipment installed by a reputable shop, but it still turned out less than expected, because the shop was not famaliar with the products I presented them.:crap:

It is extremely important the shop not only be well versed in general installation, but also be famaliar with the specific products.

Whats the Fvking problem with installing outside equipment, if you don't sell it? Work is work, why would you charge a customer extra because he didn't purchase the gear from you, thats bull ****!!! You should be happy they choose to partonize your shop. Shops normally have a standard rate on installation, something like 60-90 bucks per hour, regardless if its your merchandise.

You sir, are the very reason I try my best to install equipment myself, you give honest, ethical shops a bad name!!!

Honestly, even the good shops don't sell the highend products like ID. So, we are just surpposed to settle for lowend bullshit?

It's a must to purchase from fourms, ebay, or the direct company. Unless, you want SPL, Audiobahn, Aquistiq, Kicker, or memphis.

I wish I knew of a shop that sold ID, RE, Sundown, RD, Zapco etc...

Villeza1
03-16-2009, 06:42 PM
***** it happened but you should buy ur equipment where u have it installed. they will give you better deals the more you buy and the more often u go there.

if u bought there equipment and there was a tweeter blown they would install another one right then even if they fugged it up...

ya need shops and to keep them in business you need to suport them and they will cover you!

True, my dude gives me HeII all the time cuz I buy from the net, install it myself, but ask for his help if I go wrong! Lol He still helps but b!tches @ me ab it.

I'll prolly start buy ***** from him and let him install it...next box upgrade is a wall.

DidUHearThat?
03-16-2009, 07:04 PM
Whats the Fvking problem with installing outside equipment, if you don't sell it? Work is work, why would you charge a customer extra because he didn't purchase the gear from you, thats bull ****!!! You should be happy they choose to partonize your shop. Shops normally have a standard rate on installation, something like 60-90 bucks per hour, regardless if its your merchandise.

You sir, are the very reason I try my best to install equipment myself, you give honest, ethical shops a bad name!!!

Honestly, even the good shops don't sell the highend products like ID. So, we are just surpposed to settle for lowend bullshit?

It's a must to purchase from fourms, ebay, or the direct company. Unless, you want SPL, Audiobahn, Aquistiq, Kicker, or memphis.

I wish I knew of a shop that sold ID, RE, Sundown, RD, Zapco etc...



:confused: WTF?

You seem to think I work in a car audio shop. I don't. I always recommend people learn to install themselves. This is a hobby, and the work is a big part of the hobby. If you go to a shop expect to pay the premium price, but then you can demand the premium service (if you choose the right shop).
Any shop can get you any gear, they just can't match ebay's prices. There are lots of shops that have done many installs of Dynaudios or McIntosh gear. If more people asked for the gear, they would carry it. Most people are low end consumers that want everything for $20.

The issue is the majority of knuckleheads that try to undercut the shops by getting the same lowend bullshit online to save a few bucks then take it into their local shop to get installed. Ebay seller dumping thier broken, fried and counterfit gear, then when it sounds like *** or doesn't work you blame the local shop. Like the OP. How does he know the gear wasn't bad before it was installed? Now he expects the shop to deal with repair or replacement as if this is thier warranty problem? It's not. Go complain to ebay. See how well that works out for you.

I buy my gear online, and install it myself. I still try to buy from authorized dealers and reputable vendors with real store fronts, not discount vendors or ebay.
Shops are for people with more money than interest in the hobby. If your trying to save money, then you must install the gear yourself. Don't buy on ebay and ask the shop to do the install.

Quote myself:

Your missing my point. When you buy from a shop your buying more than just a box, your buying service, expertise and thier warranty for their work and anything you buy thru them. You don't get any of that when you buy online from a discount vendor.

I also buy my gear online and install myself, I encourage others to do the same. Buying your gear online and having a shop install it is a recipe for disaster for everyone involved. If I ran a shop I wouldn't install your ebay crap unless I bench test everything and charge you up the ying-yang for every minute I spend dealing with you. To the point where you would have been better off buying the gear from the shop.

You don't buy a steak at a grocery store and take it into a nice resturant and ask them to cook it for you because their steak is too expensive. Then expect them to fix it if the steak is tough or doesn't taste good. Either buy the steak on the menu or stay home and cook it yourself.

SlowCamaro
03-16-2009, 07:20 PM
Do you people seriously believe that a local shop should warranty gear you bring them from ebay? It's not going to happen.


It's an either/or situation. Either you buy the gear from them and get the full service, OR you buy the gear from ebay and deal with ebay's "service". Paying a shop to install gear you bought online seems like the worst of both worlds. You over pay for installation, but don't get the warranty from either party. Your disatisfaction is almost guaranteed.

amen. the only thing he can do is contact the guy he bought them from. all the shops i know have it written on the receipt there is no warrenty for anything Brought to them

crash9201
03-16-2009, 07:28 PM
If they fawked it up, go back there and bish up a storm and tell them you will blow the place up if they don't make it right!

Well don't go that overboard, but you get my drift?

To the terror watch list you go