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View Full Version : Where can I send Crystal components for repair, bought online :(



DarkSide_Audio
08-01-2006, 11:49 AM
I purchased a set of Crystal 3 way components in a close out deal from www.lightav.com, they stayed in the box for several months till I got the chance to install them, now that they've been installed i notice a few non working pieces, mainly the 6.5" woofers.

The 6.5" woofers won't even pop when tested by a battery, I havent put a DMM on them to see if it gets a resistance reading, but thats my next step.

Anyway, since it's been so long since I bought them, I'm not sure if the warranty will still be applicable, and if it isnt i need to know where i can send them to be tested and repaired, if anyone has any idea.

The owner of www.lightav.com isnt in the store yet since its still early, but im getting ready to call him as soon as he opens up.

azbass
08-01-2006, 11:53 AM
http://www.crystalmobilesound.com/contact.htm

DarkSide_Audio
08-01-2006, 11:57 AM
I wasnt sure if they would take in products not sold through an authorized retailer

headless
08-01-2006, 01:21 PM
I'm sure they'll take em...just don't expect free/warranty service