PDA

View Full Version : My project delay again



thylantyr
06-23-2006, 05:33 PM
If money and time aint enough to punish my audio quest, I've been trying for 6 months now with no
success trying to contact someone at *that* pro audio company to get an order placed for more tweeters.

* The USA distributor never calls me.
* Website *click here to email us* didn't work.
* I contact the secretary under the VP of worldwide sales and had limited
success;

1. She would forward my drama email to the VP and he'd contact me,
he never did.

2. She would create an invoice for my order {13 drivers, about $8k} and
I'd write a check to the USA office, therein lies the problem -> Nobody is there
for order confirmation. // duh //

3. I never got an invoice or email back from her in spite of a second email
sent again for an update.

4. I sent an email to the VP himself stating my drama to get some parts ordered, help me obiwan kenobi..

So far no reply.

WTF ? This is a long established pro audio company in Europe, their website says 'we are growing and expanding
worldwide' and their news section is very active with positive news.

I did some homework that I find funnay.

1. After my email to the secretary in May, shortly on their website in the
news section appeared two items..

A. "We are hiring a USA sales rep for sales and installation". /// ROFL ///
B. "We had problems with our email server". /// ROFL ///

WTF ? /// confused //

re: USA sales rep

1. Did the guy working there lag ? Did he quit? Did the company not know
there is a vacancy there?

2. They didn't know their info email didn't work until I mentioned something ?


Mystery Partially Solved

I did more homework and found the root cause of these issues.

About 2 years ago, the entire R&D department, critical production people,
and marketing team left that company to form a new pro audio company.

This explains alot. That company was nuked by this major event and it's
taken them at least 2 years to recover and they still haven't fully recovered.

Someone on the pro forum told me they thought the company died as
there is no advertisements in pro mags, but recently he started seeing
ads again, a small sign of life from this place.

Bad news
The new company formed by ex-employees, they have a killer tweeter
but will not sell it OEM for DIY'ers. ARG............ It's a killer tweeter.

One way to get this tweeter is to buy the system and remove the tweeter
and discard the rest, but you are talking $7500 MSRP for this box with
two tweeters and four mids. I'd need four of these boxes to get
eight uber tweeters to make the uber line array. // not going to happen //

The alternative is to wait for the resurrection of that company as I already
have their tweeters, I just need more of them to finish my collection.

It's been 4+ years from the first day I bought my first tweeter from them
and slowly accumulated more. I guess I have to wait to get the rest,
maybe until that USA sales rep job gets filled and then maybe I have a contact,
unsure.

/// crazy ///

I guess at year end, I'll work on the electrical and amp portion of the system.
2006 is a bad DIY year as I have non-hobby homestead drama to put to rest.

thylantyr
06-26-2006, 12:25 PM
I posted a message on the prosound forum re: *that company* to see if
anyone has the skinny. The web guy at *that company* found that post
using *visitor web statistics* and posted. Wow, a sign of life! He said
I should send an email to -> *public email address*. :rolleyes: :rolleyes:
As if this hasn't been done :crazy: ... anyways, I sent him an email directly
to explain the nested drama I've been having, he might seizure reading the
drama.

We shall see Mr Frodo.............................:)

I shouild start a football pool on when you think I get an order placed.
$1 per square.

ballstothewall
06-26-2006, 02:22 PM
Souns like you sure having a fun time with the runaround from the company...

thylantyr
06-26-2006, 02:50 PM
Maybe it's a sign not to pursue the evil audio system.

no no no
http://www.aramnaharaim.org/jezus4.jpg

joetama
06-26-2006, 07:22 PM
I read and translated the txt in the book... It says, thou shall not build huge line array speakers.

ngsm13
06-26-2006, 08:07 PM
I read and translated the txt in the book... It says, thou shall not build huge line array speakers.

Lawl.

nG

adam71
06-27-2006, 07:11 AM
So, who is .....................*that company*????

thylantyr
06-27-2006, 12:11 PM
I got a reply from the web guy;

Hi,

After reading your story, the first thing that came up in my mind was that I should make an apology to you! That’s what I would like to do now!!

I will get to the bottom of this and make you get the drivers you need.

I, or someone else of <company name>, will contact you very soon!

Kind regards,
<name removed>

So, who is .....................*that company*????

Because that company got punished and they are trying to rebound from
essentially being nuked, it's best to not say the name in public, only in private.
I will pm interested parties.

ngsm13
06-27-2006, 01:58 PM
I got a reply from the web guy;

Hi,

After reading your story, the first thing that came up in my mind was that I should make an apology to you! Thatís what I would like to do now!!

I will get to the bottom of this and make you get the drivers you need.

I, or someone else of <company name>, will contact you very soon!

Kind regards,
<name removed>

So, who is .....................*that company*????

Because that company got punished and they are trying to rebound from
essentially being nuked, it's best to not say the name in public, only in private.
I will pm interested parties.

::Awaits a PM::

nG

thylantyr
06-28-2006, 12:13 PM
Yay!@

I got an invoice today by email from the big cheese.

:clap:

Payment method is simple, they gave me their account number so I can
transfer the casholla into it.

Yay!@

The Best Part

Per their pricesheet, each driver is $549 Euro ea.
They say you get a discount for >10 drivers, $449 Euro ea.

I use to pay $600 US ea.

I received an invoice for $449 US dollar for each one, sweet.

I'm sending out the cash today. :yumyum:

I'll have 21 drivers total for the evil system.

thylantyr
07-05-2006, 12:37 PM
I wired the money to their USA account per invoice for them tweeters.

Phase 1 complete : getting an invoice {took 6 months}
Phase 2 complete: sending payment {took a day}

Now the dreaded phase 3 and 4 begins:

Phase 3: getting them to acknowledge money was sent to their bank account.
Phase 4: getting shipping confirmation.

drama never ends.......... /lol

thylantyr
07-08-2006, 02:50 AM
Strange thing happened today. Got a Fedex ticket on the door for 4 boxes,
WTF is that I say ?? All day I can't figure out what the hell it is.

I go there to see, fvck, it's my tweeters! Those boys shipped Fedex priority
from Europe and I got it in 5 business days but they never told me. Sweet.

Big surprise for me, I was expecting another

ballstothewall
07-08-2006, 02:47 PM
Whoa, that sounds like a nice thing to find!!

thylantyr
07-08-2006, 07:24 PM
Phase 5 begins ...... sorta.

Need to make 21 new machined tweeter enclosures out of 1/4" thick
aluminum.. arg...

SkwurlyFab
07-08-2006, 07:30 PM
How hard could it be to machine 21 circles into some aluminum? Or is there something more complicated goin on then that?

thylantyr
07-08-2006, 11:03 PM
I had 8 tweeter enclosures made previously when the plan was to make a hybrid
line array and there was drama in making those, short story, the machinist
messed up a little, then I changed my mind on plating and the platers messed up.
What I got was 8 tweeter enclosures that were unique but not what I visioned.

It's ok, it's a consistent screw up and nobody will know. Here is picks of that.

Pics of machined parts; These parts is for one tweeter. I need parts
to make 21 tweeters plus spares, lots of work on machining. I'm not
a machinist so I have to hire someone cheap.
http://home.pacbell.net/lordpk/sa/4.jpg

Pics of tweeter;
http://home.pacbell.net/lordpk/sa/1.jpg
http://home.pacbell.net/lordpk/sa/2.jpg

Pics of tweeter inside it's own enclosure;
http://home.pacbell.net/lordpk/sa/5.jpg
http://home.pacbell.net/lordpk/sa/6.jpg

Pic of tweeter compared to an 8" midrange;
http://home.pacbell.net/lordpk/sa/7.jpg

Pic of a '4 stack tweeter' vs. Dayton PT2/NSB line array.
http://home.pacbell.net/lordpk/sa/test.jpg

Problem is, when the design migrated from a hybrid array using 4 tweeters
per tower to a full blown line array with 8 tweeters per tower, I need more
tweeters and enclosures. It would be difficult to duplicate the screw up
on those 8 tweeter enclosures so I figure I need to do a new batch from
scratch. I just have to find a machinist that wouldn't charge me a ton of money
to make 231 machined parts plus spares.

The tweeter enclosure is to protect the expensive tweeter, make it easy to
install in the box when arrayed, and you have to rework the internal
electrical wiring from the front of the tweeter to the rear of the box.

Yeah, that tweeter is a mechanical headache, but SQL is unreal and
worth the nightmare if you ever experience one.

There is a reason for my madness :crazy:

djman37
07-08-2006, 11:12 PM
are those ravens?

thylantyr
07-09-2006, 01:58 AM
They are magnetic planars, some call them isodynamic planars, the manufacturer
calls them 'ribbons' using the term loosely and incorrect, they are not true ribbons
like Ravens, etc.

This particular design offers the best SQ with SPL of all tweeters I've worked with.
There are two other brands in the same league but not available for purchase
seperately unless you want to buy the 'system' and remove the tweeters... lol

Only compresson drivers with horns can produce more SPL but SQ suffers
compare to this tweeter. If you can tolerate a we bit less SPL than a big
horn to gain a huge boost in SQ, this is the tweeter to get.

Tube geeks would get a boner if they knew it was 13 ohms nominal {high
impedance, tube amp friendly}, and 103dB sensitivity. They also sell a waveguide
for it to boost sensitivity to 107dB but the frequency response is peaky at some
mid frequencies.

If you have a wild imagination, imagine 21 tweeters in a 7.1 HT system where
the mains are 8 tweeter per tower line arrays with 8" mids and another set
of line arrays where you have eight 15" midbass drivers tuned to 35hz,
then add a monster high xmax sub(s), everything powered by over ten pro audio amps
in bridge mode for ultimate death and punishment.

djman37
07-09-2006, 09:54 AM
They are magnetic planars, some call them isodynamic planars, the manufacturer
calls them 'ribbons' using the term loosely and incorrect, they are not true ribbons
like Ravens, etc.

This particular design offers the best SQ with SPL of all tweeters I've worked with.
There are two other brands in the same league but not available for purchase
seperately unless you want to buy the 'system' and remove the tweeters... lol

Only compresson drivers with horns can produce more SPL but SQ suffers
compare to this tweeter. If you can tolerate a we bit less SPL than a big
horn to gain a huge boost in SQ, this is the tweeter to get.

Tube geeks would get a boner if they knew it was 13 ohms nominal {high
impedance, tube amp friendly}, and 103dB sensitivity. They also sell a waveguide
for it to boost sensitivity to 107dB but the frequency response is peaky at some
mid frequencies.

If you have a wild imagination, imagine 21 tweeters in a 7.1 HT system where
the mains are 8 tweeter per tower line arrays with 8" mids and another set
of line arrays where you have eight 15" midbass drivers tuned to 35hz,
then add a monster high xmax sub(s), everything powered by over ten pro audio amps
in bridge mode for ultimate death and punishment.

all I can say is, good lord!, that's some MAJOR gear.
:yumyum:Tweeters with SPL....

ballstothewall
07-09-2006, 05:07 PM
What he didn't say is that two of those amps are Crest 10001's :crazy: :omg:

thylantyr
07-13-2006, 12:13 PM
Well, my old boss is going to hook me up with a machine shop to
make 25 tweeter enclosures, that's about 250 peices of alumunum to
machine. /ouch Lets see what kinda pricing I get........

thylantyr
07-13-2006, 07:08 PM
More good news. The old boss found some 3/8" thick, 5 foot by 20" piece of
scrap aluminum, 3 of these giant pieces. Freebie or trade with the machine shop.
Next week or two I'll have more info, but this is too sweet.

thylantyr
08-23-2006, 12:36 PM
Bad news.

The machinist doesn't want to use the 3/8" material and machine it down to 1/4"
nor will the material vendor take the 3/8" aluminum and offer a discount on 1/4".

6 weeks later, I get a quote for the project.

$925 materials
$10,000 labor

Ridiculous.

This is his way of saying "I don't want to do this project" by giving a quote
that high.

We will get another quote from another shop for reference.

Boooo.....................

ngsm13
08-23-2006, 02:47 PM
Lol.

nG

thylantyr
08-23-2006, 02:55 PM
I need to use the Jedi hand wave to lower price :)

"You will charge me $100 to make the parts"





"I will make those parts for $100"


lol.