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View Full Version : 9855 will not open to eject cd.....wtf!!



60_cent
05-27-2005, 05:55 PM
I've had my 9855 for about six weeks now, the problem is that I can not eject a cd from the headunit. The face will not open and flip down.

Anyone else having this problem? Is there anything I can do other than sending it back?

noob with an RS
05-27-2005, 06:15 PM
how the hell did that start happening?

SS350z
05-27-2005, 07:35 PM
Take it back. Alpine has recently been shown the light that there is a problem with the 9855 and the 9853. Had 2 different customers buy our last 2 and both were back with in 3 days with your described problem. Swaped in 9853 untill we could get some more 9855's in (sold out). Within in a couple of days they too did the same thing. Called Alpine on the issue, the spoke with there techs, and verfied there was a problem. Alpine had us send our entire stock of 9855 and 9853 into them and has since sent us the new "updated" 9855 and 9853. this all transpired as of last week and we are still waiting on the replacements.

Just first hand info.

Alpine CDA-9815
05-27-2005, 07:47 PM
That *****, you need to take it back.

Decipha
05-27-2005, 08:10 PM
get the face off (use force is necessary) and put something in the eject hole


should pop out

SirClay
05-27-2005, 11:31 PM
I just bought my 9855 and its doing the same dam thing. I noticed, if you tap the face after you hit the eject button, it usually pops open then. I love hitting my $400 head unit. Makes it seem worth the money.

SirClay
05-27-2005, 11:33 PM
Where do you work SS350z?

supa_c
05-27-2005, 11:38 PM
If all else fails use brute force ;)

negativezeroz
05-28-2005, 12:49 AM
hold the eject button..worked on my friends Alpine :)

LightningStryk7
05-28-2005, 01:06 AM
i get that sometimes but I "think" its from the heat. Its only done it to me when its been like 95+ degrees in my car or something really hot... Anwyays I just wack the side of my dash relatively lightly and it fixes it right up. It also rarely happens. It doesnt bother me much tho.

negativezeroz
05-28-2005, 01:10 AM
i know this has nothing to do with Alpine but my 7600MP ejects every disc a different length out..if that makes sense..

Worlddre
05-28-2005, 01:33 AM
my mother had the exact same problem for about 2 days with her 9851 it had been sitting in the sun all day but after she put it in the garage for a day and a half then it stopped and has been fine for about a month

Bigrick31
05-28-2005, 01:38 AM
If all else fails use brute force ;)

or in supa c's case whimp force :p:

supa_c
05-28-2005, 04:02 AM
Or in Ricks case...just blow it up :rolleyes:

desertheat
05-28-2005, 01:03 PM
Tried to tell you all that alpine went cheaper internally in the 2005 units... As usual no one listened... They changed the motors of the face, changed the internal amp etc... So they would be a better bang for the buck...

jellyfish420
05-28-2005, 03:50 PM
i know this has nothing to do with Alpine but my 7600MP ejects every disc a different length out..if that makes sense..
my 860 did that for a couple days(diff lengths) now it ejects them all about 1/8" and stops. i have to give the cd a little yank to finish the eject process.

hoss
05-28-2005, 03:54 PM
get the face off (use force is necessary) and put something in the eject hole


should pop out
ummm, im not too familiar with the newer alpines, but on mine the CD slot is covered up when you take the face off...

Loudrango112
05-28-2005, 03:55 PM
My pioneer 8600 did the same thing.. and what I had to do.. and this worked awesome...


Was take out the deck... and give the top of it alil "Slap" and it would work for about a month... and do it again.....and so on

bri487
05-28-2005, 04:55 PM
I just bought my 9855 and its doing the same dam thing. I noticed, if you tap the face after you hit the eject button, it usually pops open then. I love hitting my $400 head unit. Makes it seem worth the money.

make sure that the trim bezel is not upside down. usually that is the cause of the motorized faces not opening. if you have had it off or if you just installed it, i would definitly check that out.

silverdj
05-29-2005, 10:04 PM
I have the alpine 9853 and it is doing the same thing, its only a month old at most. I thought it to be odd for an alpine deck to mess up so quickly but hey you never know. Luckily i can take it back and get a new one installed for free. Good luck to the rest of you with the same problem.

silverdj
05-30-2005, 03:48 PM
Would you assume it was just broken if you didn't hear the motor try to open the face plate. That is what mine is doin.

SirClay
05-30-2005, 05:51 PM
make sure that the trim bezel is not upside down. usually that is the cause of the motorized faces not opening. if you have had it off or if you just installed it, i would definitly check that out.


I never took it off. I finally just returned it and got another 9855. This one is working flawlessly. Now if I can only figure out all the options.

60_cent
06-01-2005, 09:08 PM
its working fine right now but if is acts up again it's going back..

james33440
06-02-2005, 11:10 AM
I was wondering if anyone else is having this problem.

I'm thinking of exchaning my deck for a different one before mine starts acting up. LOL.

I know there are people on other forums having the same problems with the newer Alpines... :(

dnosryd
06-02-2005, 03:02 PM
After thinking on this and since I'm only about 15 minutes away from Torrance, CA I went to Alpine's facility to see what was going on with my deck. They told me to check the way it was installed and to make sure it wasn't torqued too tight on some of the screws since it might throw something out of line. That and to try and reset the deck to see if helped any.

I'll try it this weekend but wanted to throw out what I found out to see if it helped others who bought this particular deck.

Other than that I really like this deck and the features that are on it.

Raffi
06-02-2005, 03:10 PM
:nono: :nono: :nono: Yank it, Yank it!

james33440
06-02-2005, 09:04 PM
Anyway, yeah there have many multiple complaints on this issue from the CDA-9851, CDA-9553, to CDA-9855 decks. Perosonally, the issue, well no issue, has not happened with my CDA-9853. As of yet anyway.

I have been searching and most people tried resetting but that didn't do anything except give them the hassle of tweaking the EQ's and X-overs again.

Someone mentioned that he removed the faceplate and trim plate, and that there is another thin plastic piece that go around the unit itself and kinda locks in. Well, he mentioned that specific plastic piece is kinda tight and causes the faceplate not to move whent he eject button or tilt button is pressed.

He mentioned that he pulled on the bottom of that trim (at the bottom of the unit) and put the trim plate back on and the face plate and now his tilt and eject all works.

Something to try I guess.....

60_cent
06-03-2005, 12:03 PM
After thinking on this and since I'm only about 15 minutes away from Torrance, CA I went to Alpine's facility to see what was going on with my deck. They told me to check the way it was installed and to make sure it wasn't torqued too tight on some of the screws since it might throw something out of line. That and to try and reset the deck to see if helped any.

I'll try it this weekend but wanted to throw out what I found out to see if it helped others who bought this particular deck.

Other than that I really like this deck and the features that are on it.


lol....I use to stay in Torrance right across from the Del Lamo (sp) Mall in the mid 80's......

cjjackson85
06-03-2005, 12:38 PM
I sure am glad I passed on this deck, so many problems...

cjj2d
06-03-2005, 06:33 PM
crossing my fingers that I don't have any problems with mine. I have had it since the day they were available and haven't had a problem yet. got the first one in the Nashville area. There are still stores waiting to get some. not sure why it is difficult to get this deck since it has been out a couple of months now.

stillfeelme
06-09-2005, 09:41 PM
****,

My 9853 is doing the same thing less than a day of getting my system installed too it wont eject i tried pulling out the unit playing with the face plate but nada. Still won't eject oh well hopefully Tweeter will ship me a new problem fixed model.