Hello I purchased this item from the seller, in what was stated as mint condition, fully functional. The item was shipped and left on my porch. I opened them item, and inspected the box, there were no dents or damage to the box, other than the plastic torn off.
there was no mounting hardware for the tweeters, no manual and no screws etc. I opened the main speaker drivers (wrapped in bubble wrap ) , to find one has TWO major dents in the voice coil. The voice coil is INSIDE a metal frame. Also the opposite mid has scratch marks/cosmetic on the dust cap from some sort of rubbing issue
I have not powered them, but this will cause severe noise, and will lessen the lifespan of the electronics
The passives crossovers and tweeters have not been opened!! I within 20 minutes of opening emailed the seller ( I have all copies of communication for record)
I contacted the seller and asked if the item was insured for the ENTIRE value, he researched and realized that he DID NOT pay for insurance , and fedex by contract and CLEAR statement on all there forms, only covers $100 for free.
I asked the seller to A) issue me a discount for the damage, b) let me return the speakers for a full refund, or c) send me a replacement midrange driver. he has refused all options, and insists on filing a claim with fedex, in which they are scheduled to pick up the damaged item (as so he has directed me, although I dont have a scheduled pickup time yet).
So I will be without the speaker set, and waiting for a claim of only $100. He claims that the clerk at the fedex counter clerk is seeking to get a full $350 insurance claim, even though the insurance, or signature confirmation was not paid for on the shipping form, or on the actual receipt.
I request that I send the item back to the SELLER in the same packing at my costs, provided PAYPAL can guarantee that I can receive all my $350 back, not a partial $100 claim that the seller is offering. Ill ship with sig conf/insurance